Matt Trimmer

Matt is a Business Analyst at Briteskies and a Case Western Reserve University graduate. He likes baseball, movies, and the driving force that is Bruce Springsteen.

Recent Posts

What Happens When You Don't Listen to Your Customers?

Posted by Matt Trimmer

September 26, 2016 | 10:30 AM

When implementing an eCommerce site, opinions will fly from all corners of your organization. You hear what the leadership team wants, what the sales team wants, what the tech team wants. But do you know what your customers want? As the end users of the site and your products or services, your customers’ desires for your eCommerce site should be front of mind during the development process.

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Topics: eCommerce, Implementation

How Lack of Internal Support Can Derail Your eCommerce Project

Posted by Matt Trimmer

August 22, 2016 | 10:30 AM

Generally, an eCommerce implementation comes about when the company realizes that they need to update their online presence and bring their products and services to a wider audience. But what happens when the decision comes from a single person, or you can’t create the support that your project needs?

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Topics: eCommerce

Where is (Blank) in the Magento 2 Admin?

Posted by Matt Trimmer

August 1, 2016 | 10:30 AM

Recently, one of our Magento developers was looking to change the settings to a module in Magento 2. Using his knowledge of Magento 1, he opened up a category in the Magento admin only to find that the module he was looking for wasn’t there.

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Topics: Magento, Magento 2

Editing Magento Transactional Emails

Posted by Matt Trimmer

December 28, 2015 | 12:05 PM

Before your Magento site goes live, there are so many things to check and test to ensure that your site is ready for the world. One thing that often goes overlooked is your transactional emails.

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Topics: Magento

How to Set a Minimum Quantity in the Shopping Cart for a Configurable Product

Posted by Matt Trimmer

November 30, 2015 | 12:25 PM

The Problem

As much as I hate to admit it, there have been times where a client asks me how to do something in the Magneto admin, and I really just don’t know. Being a certified Magento Solution Specialist, I know my way around the Magento admin and can usually answer any and all questions. But recently, a client asked how to set the minimum quantity in the cart for a configurable product.

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Topics: Magento

Magento Product Search Options

Posted by Matt Trimmer

May 18, 2015 | 10:28 AM

Product search is a crucial aspect of your site’s user experience and success. Poor search functions can be frustrating and can drive your customers to shop elsewhere. Searchers are some of your most valuable customers, so providing a robust search platform is incredibly important for business.   

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Topics: Magento, Magento Technical

WebSphere Commerce Business Tools and Catalog Management Capabilities

Posted by Matt Trimmer

March 17, 2015 | 1:13 PM

One of the benefits of choosing WebSphere Commerce for your eCommerce site is the sheer number of applications you have at your disposal. We have talked about WebSphere Commerce Marketing Tools and, while marketing tools are important, there are so many other business functions to keep in mind when managing an eCommerce site.

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Topics: IBM WebSphere Commerce

Magento's Marketing Capabilities

Posted by Matt Trimmer

February 25, 2015 | 12:23 PM

Few things are as important to an eCommerce retailer as marketing. Driving traffic to your site is important, but once customers are on your site, marketing tools help to meet your business goals by increasing such factors as average order value or customer lifetime value.

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Topics: Magento

Utilizing Client Portals in Jira

Posted by Matt Trimmer

December 2, 2014 | 1:39 PM

As a business owner launching an eCommerce site, there are always issues that arise that need the attention of the development team on the project. However, when a client needs to get ahold of a developer for changes or additions to a project, the process can be drawn out and frustrating. The client is at the mercy of the development team to understand and fix the problem, while the developers explore the issue and why it is occurring. As the developers do all of this, there is often silence between the client and development team, leaving the client in the dark and wondering about the progress on the problem. The process often looks something like this:

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Topics: eCommerce

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