When running an eCommerce site, there are certainly a few worst case scenarios that can come to mind. But the worst of the worst? Having your site crash on Cyber Monday. That nightmare became reality for one of our clients last year.
Cyber Monday Meltdown
We were working with a B2C retailer to migrate their site from Magento 1 to Magento 2. Their site was still live on Magento 1 on Cyber Monday of last year.
Cyber Monday 2016 was shaping up to be a successful day for our client. They had a good amount of traffic and were hitting their sales goals. Then they experienced a DDoS attack.
Their site was up and down for the remainder of the day and they were experiencing denial of service on a semi-regular basis. No site wants to experience this setback on a regular day, but especially not on the biggest online shopping day of the year.
While the damage to their profits wasn’t as bad as it could have been, this was still an incident that our client had no interest in repeating. Along with upgrading their site to Magento 2, our team has implemented a Managed Services plan for this client to ensure that this doesn’t happen again this Cyber Monday.
Why Managed Services?
The goal of Managed Services is for our team to have the time and resources to provide the utmost monitoring and protection services to our clients.
When leveraging a Managed Services contract, your organization can have access to our team of talented, trained, and certified developers when you need them. Not only will you receive services like transaction monitoring, testing, and protection from CloudFlare’s Unmetered mitigation of DDoS attacks to maintain performance, uptime, and availability, but you will have a commitment from our team to timely maintenance and support at a lower rate.
Think of it this way: if your site is down for half of a day, how much money have you lost? What if that happens a few times over the last two months of the year? The money you’re saving by keeping your site up could pay for a Managed Services agreement.
Are you ready to implement Managed Services on your Magento site? Contact our team to get started.