How We Helped Save Cyber Monday

Posted by Gian Genovesi

November 22, 2017 | 10:30 AM

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cyber monday.jpgWhen running an eCommerce site, there are certainly a few worst case scenarios that can come to mind. But the worst of the worst? Having your site crash on Cyber Monday. That nightmare became reality for one of our clients last year.

Cyber Monday Meltdown

We were working with a B2C retailer to migrate their site from Magento 1 to Magento 2. Their site was still live on Magento 1 on Cyber Monday of last year.

Cyber Monday 2016 was shaping up to be a successful day for our client. They had a good amount of traffic and were hitting their sales goals. Then they experienced a DDoS attack.

Their site was up and down for the remainder of the day and they were experiencing denial of service on a semi-regular basis. No site wants to experience this setback on a regular day, but especially not on the biggest online shopping day of the year.

While the damage to their profits wasn’t as bad as it could have been, this was still an incident that our client had no interest in repeating. Along with upgrading their site to Magento 2, our team has implemented a Managed Services plan for this client to ensure that this doesn’t happen again this Cyber Monday.

Why Managed Services?

The goal of Managed Services is for our team to have the time and resources to provide the utmost monitoring and protection services to our clients.

When leveraging a Managed Services contract, your organization can have access to our team of talented, trained, and certified developers when you need them. Not only will you receive services like transaction monitoring, testing, and protection from CloudFlare’s Unmetered mitigation of DDoS attacks to maintain performance, uptime, and availability, but you will have a commitment from our team to timely maintenance and support at a lower rate.

Think of it this way: if your site is down for half of a day, how much money have you lost? What if that happens a few times over the last two months of the year? The money you’re saving by keeping your site up could pay for a Managed Services agreement. 

Are you ready to implement Managed Services on your Magento site? Contact our team to get started. 

Need help with an eCommerce project? Click here to Contact Us.

Topics: Magento

About Gian Genovesi

Gian is our eCommerce Account Manager. He has a fiery passion for serving and aiding clients in fully leveraging the value, features, and functions of their eCommerce systems. With a myriad of experience in leveraging eCommerce systems and their wide array of supporting systems & strategies, Gian constantly strives to put his clients in an optimal position for success in the online channel. Gian is constantly tortured by the Browns’ tumultuous operations and is taking bids for his fandom starting August 2016.

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