Running an EDI Business Process Review

Posted by Bill Onion

December 6, 2017 | 10:30 AM

We worked with a client who, like many organizations, was running multiple EDI processes to communicate with customers and vendors. They were experiencing a number of pain points in their EDI environment, however. The main challenge was that their EDI environment contained duplicated software tools and business processes. This resulted in tasks taking too long to complete.  As an example, things like adding a new customer or making changes to an existing customer’s information were taking an extraordinary amount of time to complete

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Topics: BPR, EDI

EDI or B2B eCommerce: That is the Question

Posted by Bill Onion

March 21, 2016 | 10:43 AM

B2B companies in this day and age are repeatedly encouraged to invest in electronic commerce to drive down the cost of customer interaction. Traditionally, B2B organizations first look to EDI as an approach for this. However, more recently, B2B eCommerce has become another options for companies. Considering the fact that both systems process orders digitally, what exactly is the difference between them? Also, which is the better option for companies that are looking to add one or the other?

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Topics: eCommerce, B2B, EDI

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