Antiquated on-premises legacy systems can be incredibly slow and immobile. These systems often require manual input and lack streamlined, automated data analysis capabilities. According to a 2020 McKinsey survey, 11% of business executives surveyed expect their current business model will only support their business needs through 2023. And 64% of executives agree that they must build a new “digital business” if they hope to survive in the open market.
Perhaps more importantly, a recent study has found 65% of consumers have expressed disappointment with their digital experience. And the COVID-19 pandemic has only served to magnify rising consumer expectations. It’s clear that exceeding consumer expectations will be critical to success moving forward.
According to Wikipedia, “digital transformation is the novel use of digital technology to solve traditional problems.” Emerging ERP functionality typically involves integrated cloud-based solutions that offer interoperability, real-time updates for all stakeholders (even team members in the field), and the support of tailored solutions.
As Acumatica CEO, Jon Roskill has noted, digital transformation involves, “Taking manual, analog processes and systems and transforming them with modern technology. The result should be an automated, integrated, and digitized business that benefits from real-time data and seamlessly connects employees and stakeholders with partners, suppliers, and customers.” Quite simply, digital transformation solutions can be an invaluable tool in your organization’s financial strategy. It’s a smart eCommerce investment that can drive vastly enhanced productivity, a wealth of efficiencies, and greater overall profitability.
Making changes is often preceded by growing pains. Beyond a solid, future-proof digital strategy, aligning people and processes is key. It starts with championing a cause, getting input from your executive team, and providing ongoing information and training sessions all of which will help keep your digital transformation strategy on target.
Once you have the internal team set, you may require additional support for your digital transformation project. Nothing torpedoes a project quicker than having the wrong people involved. When choosing a digital transformation partner experience is obviously a critical factor but equally important is culture fit. Does the partner you choose align with your organizational culture? At Briteskies we believe it’s important to recognize that people (not just processes, technology, or metrics) achieve business results, and having a persistent focus on customer results is paramount to the creation of long-lasting relationships. “It is not enough to measure success in terms of project completion,” Briteskies CEO, Bill Onion asserts. “True success is a measurement of the impact the project has had on our customer’s organization over time.”
ABOUT BRITESKIES
Briteskies works with merchants to seamlessly develop customized eCommerce solutions for B2B or B2C sites. As a Channel Partner of Oracle JD Edwards, IBM AS/400, Acumatica Cloud ERP, Briteskies brings an unprecedented level of insight, credentials, and expertise to every client challenge. If you are looking to implement a new eCommerce environment, upgrade your current eCommerce site, or need to integrate with your back-office systems, our certified consultants have the functional technical expertise to assist you in achieving your business goals. We are also proud to be an Adobe Magento Commerce Silver Solution Partner, an IBM Silver Business Partner, and an Oracle / JD Edwards Gold Partner. And our talented team consists of certified developers in Magento, JD Edwards, as well as IBM i Application Specialists. In addition, Briteskies has been recognized locally and nationally as multi-year recipients of Inc5000, NEOSuccess, and Weatherhead 100 awards.
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