When Oracle announced an updated support timeline for JD Edwards EnterpriseOne 9.2, they revealed that Premier Support is effective through at least October 2025 and Extended Support through at least October 2028.
If you are thinking of upgrading to 9.2, here are a few reasons why upgrading to JD Edwards EnterpriseOne 9.2 is the best option.
If you’re running EnterpriseOne alongside IBM i, you need to upgrade tools to 9.2. Oracle support for EnterpriseOne on IBM i 7.3 became available earlier this year, with support including EnterpriseOne tools 9.2.1.x and 9.2.0.x. So, if you’re running OS 7.3 or are hoping to upgrade to it (what with the end of support coming for 7.1), be sure to upgrade your JDE EnterpriseOne environment as well.
With new support dates, customers can feel confident in upgrading to EnterpriseOne 9.2 due to its long Premier Support time. Prior to this announcement, JDE users were delaying their decision to upgrade to 9.2 because of what was then a relatively short Premier Support window. Now that Premier Support is guaranteed through at least 2031 for Oracle Applications Unlimited Products, including JD Edwards Enterprise, there is no longer any reason to hesitate.
JDE products are moving to a Continuous Delivery program, with customers receiving timely product innovations without the cost and potential disruption of a major upgrade. These incremental enhancements are easier to consume and users can choose and control when to add new functionality. EnterpriseOne 9.2 updates will be delivered two to three times a year, keeping your 9.2 environment up to date – including the recently released JD Edwards One Tools Release 9.2 Update 5.
JDE had traditionally followed a major release schedule of three years after the GA of the previous release. But with this new support plan, JDE has no current plans to release EnterpriseOne 9.3 on that schedule. Because of the enhanced software packaging and delivery processes found in the Continuous Delivery model, JDE is no longer bound to delivering enhancements in major releases.
Of course, if needed, a future major release is on the JD Edwards roadmap. If a large functional or technical change is necessary but can’t be delivered effectively as an enhancement release, there would potentially be a major release for that change. In the meantime, however, JDE is focusing on delivering new enhancements to 9.2.
EnterpriseOne has seen some new features recently, aimed at enhancing user experience, adding mobile features, and advancing EnterpriseOne Tools.
Additionally, the latest EnterpriseOne Tools release, 9.2.1.2 also includes new features – like including improved Personal Forms features and simplified EnterpriseOne Search. Read about more new EnterpriseOne features here.
As a best practice, JDE recommends that customers maintain their environment and stay current on 9.2 by taking regular enhancement releases. Using this methodology will make software updates routine and predictable if, in the future, a new enhancement or technology update is needed.
An EnterpriseOne upgrade is always a challenge, especially without outside help. We’re always happy to lend a hand in the upgrade process. Contact our experienced team for help planning or executing your next upgrade.
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