6 Reasons to Upgrade to JD Edwards EnterpriseOne 9.2

Bill Onion


6 Compelling Reasons to Upgrade your JDE EnterpriseOne System

  1. Expanded support window - Premier Support has been extended through 2032
  2. Continuous Innovation Delivery Model – Timely product innovations without the cost and potential disruption of a major upgrade.
  3. Digital Transformation Strategy - User experience, process automation and enterprise integration focus
  4. Customer Driven ERP Enhancements -  Solutions to maintain, improve and grow JDE customers' businesses
  5. JD Edwards Best Practices – Stay current on EnterpriseOne 9.2 by taking advantage of regular software enhancement releases
  6. Security Considerations - Security updates deliver protection to every level of the architecture while adhering to evolving security standards.

Why Oracle Believes all E1 Users  should be Operating on JD Edwards EnterpriseOne 9.2

When Oracle originally announced an updated support timeline for JD Edwards EnterpriseOne 9.2, they revealed that Premier Support would be effective through at least October 2025 and Extended Support through at least October 2028. Since this blog was first posted in 2017, Oracle has announced an extension for support until at least 2032. In their announcement, they stated, "A stable and predictable long-term support policy enables customers to maximize and expand their existing investments with ample time for future planning."

Here are a few reasons why upgrading to JD Edwards EnterpriseOne 9.2 is the best option.

1. Premier Support Extended

With new support dates, customers can feel confident in upgrading to EnterpriseOne 9.2 due to the longer Premier Support timeframe. Prior to this announcement, JDE users were delaying their decision to upgrade to EnterpriseOne 9.2 because of what was then a relatively short Premier Support window. Now that Premier Support is guaranteed through at least 2032 for Oracle Applications Unlimited Products, including JD Edwards EnterpriseOne, there is no longer any reason to hesitate.

According to the most recent announcement (April 2021):

Premier Support for Oracle JD Edwards EnterpriseOne 9.2 is available through at least 2032, reinforcing our commitment to customers and product innovation. A stable and predictable long-term support policy enables customers to maximize and expand their existing investments with ample time for future planning. They can gain access to new features and capabilities as updates to their existing 9.2 release without having to upgrade and run the same application on-premises or in Oracle Cloud Infrastructure (IaaS). (Source:

2. Continuous Innovation Delivery Model

Oracle JDE products are moving to a Continuous Delivery program, with customers receiving timely product innovations without the cost and potential disruption of a major upgrade. These incremental enhancements are easier to consume and users can choose and control when to add new functionality. EnterpriseOne 9.2 updates will be delivered two to three times a year, keeping your 9.2 environment up to date – including the recently released JD Edwards One Tools Release 9.2 Update 5.

Oracle JD Edwards had traditionally followed a major release schedule of three years after the GA of the previous release. But with this new support plan, JDE has no current plans to release EnterpriseOne 9.3 on that schedule. Because of the enhanced software packaging and delivery processes found in the Continuous Delivery model, JDE is no longer bound to delivering enhancements in major releases.

Of course, if needed, a future major release is on the JD Edwards roadmap. If a large functional or technical change is necessary but can’t be delivered effectively as an enhancement release, there would potentially be a major release for that change. In the meantime, however, JDE is focusing on delivering new enhancements to 9.2. 

Oracle Announcements: JDE EnterpriseOne
New Features and Enhancements

For a complete list of all current and previous releases click here.

3. Digital Transformation Strategy

Oracle JD Edwards Digital Transformation Strategy wants to help you be able to respond quickly to the changing market by not having to rely on costly and time consuming customizations.  With the latest Tools Release 9.2.5, Oracle JD Edwards continues their investment in digital transformation by focusing on improvements directed at user experience, system automation, security, and open platforms.  Previous releases also addressed features to simplify and automate the ongoing maintenance of JD Edwards, along with updated platform certifications. 

  • Redesigned Orchestrator Studio
  • New Orchestrator Scheduler User Interface
  • One View Watchlist Enhancement
  • Form Extensibility—Associate Orchestration Support on Grid
  • Personalization—Form Security
  • Color Coding of Environments
For a full list of updates - visit

4. Customer Driven ERP Enhancements

When EnterpriseOne 9.2 was introduced, system improvements were aimed at enhancing user experience, adding mobile features, and advancing EnterpriseOne Tools.

  • UX One now had new and enhanced role-based content available
  • Mobile additions included barcode scanning and EnterpriseOne Watchlists for mobile
  • Mobile applications had been updated to Oracle Mobile Application Framework 2.3.3 
  • EnterpriseOne Tools release, included improved Personal Forms features and simplified EnterpriseOne Search.

Read about more new EnterpriseOne 9.2 features here. With the introduction of the Continuous Innovation Model and the JD Edwards Product Strategy; which is focused on optimizing, transforming and automating your current JDE system. Additional improvements have been made on the application side which are focused on customer driven improvements in user productivity, extending existing business processes and delivering enhancements to support new business processes. Some areas which have been impacted include:

  • Advanced Pricing
  • Order Management
  • Procurement
  • Manufacturing
  • Inventory Management
  • Warehouse Management
  • Financials

5. Follow JD Edwards Best Practice

As a best practice, Oracle recommends that customers maintain their environment and stay current on JDE EnterpriseOne 9.2 by implementing regular enhancement releases. Using this methodology will make software updates routine and predictable if, in the future, a new enhancement or technology update is needed.  It also places more control in your hands to decide how frequently and when to implement releases of JD Edwards based on your business needs and cycles. 

6. Security Considerations

A full security strategy needs to address confidentiality, integrity and availability.  These key security considerations make sure your data stays protected from outside sources, that internal utilization can be monitored and that data can be accessed by the staff who needs it.

As a partner of ALLOut Security, a leading security solution for JD Edwards World and EnterpriseOne,  we help customers review, maintain and identify potential areas of risk. ALLOut Security offers the most powerful set of risk, security, audit, compliance, and segregation of duties tools available for JD Edwards.

An EnterpriseOne upgrade is always a challenge, especially without outside help. We’re always happy to lend a hand in the upgrade process. Contact our experienced team for help planning or executing your next upgrade.

JD Edwards E1 9.2 Upgrade Resource Center

Click to Download Our 10 Steps to Complete Before a JDE Upgrade


Editor's Note: This blog was originally posted in November 2017 and has been updated with new information.

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