- IBM i / AS400
Rule-Based Product Relations are an easy and effective way to set related products to be cross or upsold without having to go through each product to assign relations.
Rule-Based Product Relations allow a merchant to set up conditions for identifying products and the conditions through which products display on the front end. With the rules set, merchants can maximize the power of related products to cross and upsell.
Configuring and creating Rule-Based Product Relations doesn't need to be complicated.
In the Admin Panel, select "Stores" in the sidebar. Then, under "Settings" select "Configuration". Select the Catalog heading and choose "Catalog" from underneath. Then expand the "Rule-Based Product Relations" section and fill out the form.
In the form, you will decide on the maximum number of products that will be in the related products list. Then you will set "Show Related Products" to "Both Selected and Rule-Based," "Selected Only," or "Rule-Based Only." Once that is complete you will set the rotation mode for products in the related product list to either "Shuffle" or, "Do Not Rotate."
To finish your configuration click Save Config.
On the Admin sidebar, go to marketing, then under "Promotions," select "Related Product Rules." In the upper-right corner click Add Rule.
You will then need to provide a rule name, priority, status, apply to, form and to date, results limit, and customer segment. Here are a few tips to help when filling out these fields:
Once that is complete, navigate to the left panel and choose products to match. Then you will build the condition(s) in the same way you would for a catalog price rule. This is where you build the rules of which products should have related items assigned to them.
After you complete the "Products to Match" section, you need to go into the "Products to Display" tab and pick which products display for the items that match the conditions above.
Just like a catalog price rule, you are picking which items show as the related items, given the conditions to match qualify for the item on the screen.
When you are finished, select "Save," and you will have created your related product rules.
Check out our deep dive into RMAs, and follow along for additional blogs highlighting Adobe Commerce functionality as we take more deep dives into Segmentation, Rewards, and Automated Email Reminders. All of which will help you maximize the value your eCommerce site brings your organization.
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