How IBM Tealeaf Can Benefit Your Customer's User Experience

Posted by Hannah Gierosky

Dec 18, 2014 12:22:02 PM

Few aspects of a successful eCommerce site are as difficult to master as customer experience. As a retailer, it can be difficult to track this elusive factor’s successes and failures. This information can be incredibly powerful, however, especially as the marketing world is seeing a growing demand for predictive customer intelligence. These intelligence solutions can determine real-time recommendations during web interactions for each individual customer, driving sales and increasing customer satisfaction.

Gaining knowledge over your customers’ experiences on your site can also help address ways to increase revenue, reduce customer churn, and decrease production support costs. One way to gather this information is by using IBM Tealeaf.

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Topics: eCommerce

Magento Training Process: An Internal Custom Solution

Posted by Derrik Nyomo

Dec 16, 2014 11:50:31 AM

Creating a topnotch development team takes a lot of consideration and time, but it is a critical part of establishing a successful company that can take on any challenge a customer may present. A well-trained and knowledgeable development team is always an asset, especially when working with the relatively young Magento platform. Because of its recent addition to the eCommerce scene, as well as the fact that it is open source, experienced Magento developers can be hard to find. However, they are crucial to a successful eCommerce project. We have seen far too many eCommerce nightmares that could have been prevented had the client selected a more experienced eCommerce consultant.

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Topics: Magento

Reconciliations in JD Edwards

Posted by Dave Balser

Dec 11, 2014 2:21:25 PM


JD Edwards is a large and complex ERP system with many moving parts and with many data points, and most organizations have a large number of people inputting and updating the data in JDE. Because of these many moving parts, there is a certain amount of work necessary to keep the system tuned, balanced, and functioning as originally designed. Part of this work is the month-end reconciliation processes.
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Topics: JD Edwards

7 Reasons to Adopt Cloud Hosting

Posted by INetU

Dec 9, 2014 9:27:00 AM

The process of launching or updating a successful eCommerce site is a series of difficult decisions: selecting the right eCommerce consultant, choosing a platform, and integrating your back end into that platform, among other things. Hosting is an important part of the eCommerce development process, and selecting the right platform and provider for your business needs can be a tricky choice to make. Today, our friends at INetU are sharing the benefits of cloud hosting, from security to support. 


Download the ebook, “7 Reasons Why Every Managed Hoster is Not Alike” here.

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Topics: Guest Blog

A Custom Solution for Creating Configurable Products

Posted by Katie Conaway

Dec 4, 2014 12:01:24 PM

 

What are Simple and Configurable Products?

Catalogs of an eCommerce site are typically made up of two types of products: simple and configurable. Simple products are those with no additional specifications or options, such as size or color. Configurable products are something with attributes that can be changed and specified. For example, a site selling shoes would have shoelaces, a simple product, as well as sneakers that come in different colors and sizes, a configurable product.

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Topics: Magento

Utilizing Client Portals in Jira

Posted by Matt Trimmer

Dec 2, 2014 1:39:14 PM

As a business owner launching an eCommerce site, there are always issues that arise that need the attention of the development team on the project. However, when a client needs to get ahold of a developer for changes or additions to a project, the process can be drawn out and frustrating. The client is at the mercy of the development team to understand and fix the problem, while the developers explore the issue and why it is occurring. As the developers do all of this, there is often silence between the client and development team, leaving the client in the dark and wondering about the progress on the problem. The process often looks something like this:

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Topics: eCommerce

Black Friday 2014

Posted by Hannah Gierosky

Nov 28, 2014 2:33:00 PM

As eCommerce people, it takes a lot to get us to fight the crowds at retail stores on Black Friday. But sometimes there is a deal that just can’t be passed up. Our team divulged what items they are planning to brave the Black Friday crowds for, or which hypothetical offers would lure them out of their turkey coma.

Navarr Barnier: “I need a new Nexus 6.”

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Topics: Culture

Modernizing the IBM i—What Does it Mean?

Posted by Bill Onion

Nov 26, 2014 10:35:00 AM

When thinking of the iSeries* system, many people think of a system that has been around for 30+ years – it’s old, archaic, hard to work with, and the green screen interface is anything but slick or cool. Frankly, the IBM i has a reputation of being old and “rusted in." Because these systems have been in place for so long, there are many third party systems attached to it, and these reach throughout the organization.

Somewhere in the organization, someone inevitably mandates a more modern system that is easier to work with, has more modern software development tools, and makes the data more accessible to other applications. When this sort of overhaul is being considered, the IT team is often left wondering where to start and what to do next. Instead of ripping out the IBM i and replacing it with something else, consider modernizing your iSeries system.

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Topics: iSeries

Introducing JD Edwards Business Services for eCommerce Success

Posted by Bill Onion

Nov 24, 2014 12:28:00 PM

JD Edwards is an incredibly powerful software system that is designed specifically to help companies run their business. Despite all it has to offer, however, there are many features in JDE that are often overlooked. One of those is Business Services, a set of functions that allows for the surfacing of and interaction with data between JDE and external systems. We have found Business Services to be a huge asset when integrating JD Edwards to an eCommerce site.

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Topics: JD Edwards

Magento Releases Enterprise Edition 1.14.1

Posted by Hannah Gierosky

Nov 19, 2014 10:53:00 AM

Last Thursday, November 13, Magento released the newest edition of Enterprise: Magento Enterprise Edition 1.14.1. This announcement brings with it powerful merchandising tools, responsive design capabilities, and a host of new functionalities for Enterprise merchants.

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Topics: Magento

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